Cistera Networks' IPT Applications Platform Selected by Canada's Concordia University

Customer Needs

Concordia University is a large urban university serving over 35,000 students from across Canada and around the world. Concordia, based in Montreal Canada. Concordia needed a solution that provided for the public safety and compliance needs on the campus. Concordia also needed a solution that integrated seamlessly into their existing Cisco Call Manager Environment.

Solution

Upon deployment of the Cistera ConvergenceServer, the university licensed two of Cistera's most popular applications: CallCenterRecord and QuickRecord.

Results

"Cistera and Bell Canada brought a great deal of experience in dealing with our IP telephony application needs. They worked well together by providing a transparent partnership that offered enterprise-to-enterprise communications," said Andrew McAusland, Executive Director, Instructional and Information Technology Services (IITS). "We are currently evaluating other unique Cistera applications as a cost-effective means of providing additional comprehensive solutions