Cistera Application Engines for Unified Communications

Cistera is the leading provider of Productivity, Collaboration and Communication Solutions for IP Telephony. Cistera's PCC solution is based on a number of core application engines that reside on the successful Cistera Convergence Server (CCS). Each engine works independently and in tandem to provide a flexible yet comprehensive feature set that solves real world problems for Local, State and Federal Government, Financial Services and Healthcare.

Cistera UC Solution consists of five application engines:

• VirtualDirectory
• PresenceManager
• CentraMail
• QuickConference
• ContentStreamer

Cistera VirtualDirectory

VirtualDirectory™ is a robust voice enabled directory system that allows telephone users, both internal and external to traverse corporate information quickly without time consuming tree based systems. Callers can use their touch tone or voice to request information or to be directed to the appropriate extension.  Virtual Directory also integrates into Cistera Presence Manager to provide a comprehensive directory/presence solutions for business large and small.

Cistera PresenceManager

Presence Manager allows IP phone users and administrators to tailor their environments based on multiple factors, including physical presence and availability. Presence Manager allows administrators to control Global Presence for phones, such as setting the phone access for phones in classrooms.

The Cistera ConvergenceServer(TM) uses PresenceManager to appropriately deliver, record and playback calls, to present notifications and events correctly and to allow a more comprehensive real-time directory view of an organization.

Cistera CentraMail

Cistera’s CentraMail offers unified voice mail and messaging capabilities in the Cisco and Nortel environments. CentraMail provides advanced functionality—a necessity no matter your organization’s size! With optimal flexibility and enterprise scalability, CentraMail fulfills all of your voice mail needs.

Cistera QuickConference

Cistera’s QuickConference offers high-level conferencing capabilities with easy-to-use administration. QuickConference gives every organization an advanced means to host multi-channel, multi-user conferences—a key to successful business communications.  Quick Conference is tightly integrated into IP phone environment to provide an unparalleled user experience.

Cistera ContentStreamer

Bringing advanced voice, graphics, music, and data streaming capabilities to your IP phone network. You apply your own business logic, and let ContentStreamer™ work with your implementation of Cisco CallManager™ to determine who is on-hold. ContentStreamer™ will then stream your message to that caller, conserving bandwidth.  ContentStreamer also provides NetRadio, the ability to stream media directly to the phone, Concerto, a picture management system for IP Phones, RSS Readers and RSS Feed Management, Podcasting and more.