IP Communications, Converged Applications and Government Solutions
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Customer Needs
Worldwide, Citizens expectations of their state/provincial and local governments are changing. Studies show that increased effectiveness and speed-of-services top the list of expectations, followed by expansion of services to meet the demands and accomodate a wider range of needs.
Interoperable, responsive, and resilient solutions help communities improve safety, increase services, foster educational excellence, and facilitate economic development. |
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Key Challenges and Trends
- Stimulate economic development by making communities more appealing.
- Increase service effectiveness by reaching more citizens.
- Improved citizen safety.
- Foster educational excellence by increasing the efficiency of teachers and administrators.
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What Government Organizations want and need
Communication is the corner stone of a connected community - one that connects citizens, employees, community-based organizations, and governments that combine technology with new processes to improve safety, increase service effectiveness, stimulate economic development, and invest in education.
- Improve Citizen Safety
- Service Effectiveness
- Greater Education Excellence
- Economic Development
In practice, Government Organizations are looking for communications soutions that foster interagency communication and collaboration, increase responsiveness, increased efficency with the use of resources and improve response times. This results in greater safety and satisfaction among citizens. |
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Cistera Converged solutions for Local Government enhanced the IP Communications platform by providing key functional elements.
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How Cistera helps Government Organisations
Improve Safety: Cistera solutions provide government and public safety agencies greater operational and situational awareness to make the best decision, and to deliver actionable information to the tip of the spear. In addition, these solutions secure and protect critical network.
Increase Service Effectiveness: Governments can dramatically improve existing employee and citizen services by providing online access, allowing agencies to automate, consolidate, and even eliminate resource-consuming processes while offering innovative new services.
Stimulate Economic Development: Governments can foster a thriving community by providing equal access to important community and business resources, partnerships, information, and opportunities.
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Cistera Converged solutions for Local Government enhanced the IP Communications platform by providing key functional elements.
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Cistera Key Functionality
- CentraMail - Unified Messaging
- QuickConference - IP Conferencing
- RapidBroadcast - Broadcasting Solutions including Intercom, Hoot and Holler, Multicast Whisper.
- QuickRecord - Personal Dictaphone with Podcasting and Transcription Players.
- CallCenterRecord - Adhoc and Continuous Recording, e911 Recording
- LandMobileRadioConnect - Land Mobile Radio Integration
- VirtualDirectory - Medical Directory Integration
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